What is a refund bond? You can use the RTA ’s Bond Refund Web Service to submit a request for a full bond refund or a rent reduction. A full bond refund refunds the entire bond amount because the tenancy has ended.
A rent reduction refunds part of the total existing bond amount held by the RTA because the weekly rent for the property is being reduced during the tenancy. Refund of rental bond (Form 4) START NOW Request or dispute a bond refund online. This form should be completed when the tenancy agreement has ended.
The RTA cannot accept this form before the expiry date of the appropriate notice – Notice to leave (Form 12), Notice of intention to leave (Form 13) or Abandonment termination notice (Form 15). RTA Web Services help make completing essential tenancy transactions faster, easier and more convenient for all parties. A bond refund request should be completed and sent to the RTA when the tenancy has ended. RTA Web Services are available for single bond lodgements (including bond increases ), bond refunds (including rent reductions), bond disputes and updating customer details. Paper forms will continue to be accepted via post.
Customers with an eServices account can still login above to lodge 1 tenant bond refunds and view their bond lists. The same people who signed the bond lodgement form need to sign the bond refund form at the end of the tenancy. It usually takes about working days to refund a bond when a fully completed form is received.
You must be able to provide sufficient details related to the tenancy before the RTA will re-issue a payment. Thank you for submitting your Refund of Rental Bond (Form 4). You will be notified if we are unable to process your refund. It is important to communicate with the other party to seek full details of the bond claims and request evidence to justify the claims, such as photos, reports, invoices or receipts for the amounts being claimed. The RTA is also responsible for receiving, holding and paying rental bonds under the Act.
The legislation referred to in these terms and conditions may be amended or replaced at any time. The tenant(s) should complete. Tenant refund details. WHEN MAKING A CLAIM FOR REFUND OF BOND MONEY. Rental Bond Number You must write your Rental Bond Number on the front of this form.
How to claim After the tenancy has terminated you can make a claim for a refund. If your bond was lodged using Rental Bonds Online you must submit your claim online. You should not sign a Bond Refund Form prior to the refund amounts being entered. Please read the instructions carefully.
Completed forms will be processed within days. An application for a refund of a bond is usually made after the completion of a tenancy. Once the refund has been released from Rental Bonds Office, the refund is deposited into a person’s nominated account. At the end of your tenancy the agent or landlord will inspect the property, and your bond refund will be determined.
At the start of a tenancy, a tenant is required to deposit a bond , which is equivalent to 4-weeks of rent. Bond refund claims are made to the RTA using the Refund of Rental Bond (form 4). Each person inputs the bank details they would like to receive the bond refund into. Alternatively, you can generate a paper bond claim form on RTBA Online by searching your bond details and selecting ‘refund this bond’. As soon as you have completed the form, mail it to the RTBA immediately.
You must notify the Bond Authority within days that your share of the bond has been transferred to the new tenant. Getting your rental bond back. To get your bond back, you must apply to the RTA after your tenancy has ended.
Property maintenance and cleaning. The Transaction number is no longer valid due to the transfer being completed.