Through the RTA ’s Bond Refund Web Service, you can only claim up to the total value of the bond held by the RTA. If you wish to claim above the bond amount (i.e. more than the value of the total bond held by the RTA ), you will need to lodge a paper dispute resolution request form with the RTA to pursue the funds or compensation via QCAT. Paper forms will continue to be accepted via post. Customers with an eServices account can still login below to lodge 1 tenant bond refunds and view their bond lists.
NEW Use RTA Web Services to lodge, refund or dispute a bond and to update your details A bond refund request should be completed and sent to the RTA when the tenancy has ended. We recommend having a copy of your tenancy agreement available for reference, as this contains information you will need to complete and submit your online forms. If you are a managing party, you will also need your organisation’s RTA ID number.
START NOW Request or dispute a bond refund online. Bond refund requests are made to the RTA using the Refund of rental bond. This form should be completed when the tenancy agreement has ended.
The RTA cannot accept this form before the expiry date of the appropriate notice – Notice to leave (Form 12), Notice of intention to leave (Form 13) or. The RTA is also responsible for receiving, holding and paying rental bonds under the Act. The legislation referred to in these terms and conditions may be amended or replaced at any time. A rental bond is a security deposit paid at the start of the tenancy. It is an offence not to do so.
Thank you for submitting the online refund form. You will be notified if we are unable to process your refund. Alternatively, you can generate a paper bond claim form on RTBA Online by searching your bond details and selecting ‘refund this bond’.
As soon as you have completed the form, mail it to the RTBA immediately. If all parties do not agree to Fast Track the bond refund , the RTA will send a Notice of Claim to the other parties who have days to dispute the claim. If other parties do not dispute the bond claim by the due date, the RTA will release the bond to the first person who applied online.
Your form will now be reviewed by the RTA to ensure it contains all the necessary information required to process your bond lodgement. You should not sign a Bond Refund Form prior to the refund amounts being entered. Please read the instructions carefully.

At the end of your tenancy, keep your Australian bank account open so that your bond refund can be paid into that account. Completed forms will be processed within days. You must lodge an International Money Transfer (13 KB PDF) form with CBS if the bond needs to be transferred into an overseas account, bank fees may apply. The same people who signed the bond lodgement form need to sign the bond refund form at the end of the tenancy. It usually takes about working days to refund a bond when a fully completed form is received.
The version of the browser you are using is not compatible with this website. Dubai RTA ’s vision is safe and smooth transport for all. If the bond was lodged online using Rental Bonds Online (RBO) either tenant or owner can to begin the bond refund process. Tenant login or owner login. At the start of a tenancy, a tenant is required to deposit a bond , which is equivalent to 4-weeks of rent.
Rental Bond Number You must write your Rental Bond Number on the front of this form. How to claim After the tenancy has terminated you can make a claim for a refund. The Rental Deposit Authority holds all rental bonds.
If your bond was lodged using Rental Bonds Online you must submit your claim online. You can pay a bond as one amount, or each tenant can contribute an amount, called a bond contribution. A tenant can pay the bond once the owner or agent has completed the lodgement in MyBond.
The tenant will receive a notification when this has happened. The new 3view provides a detailed summary of bonds lodged via the Portal, including the bond number, property address and bond status e. Agencies have the added capability of being able to manage their own user account and can easily add multiple property managers to administer bonds on behalf of their.