Limited Offer Until End of Month. Book your Qantas Low Cost Flight! There is no booking fee when you book your flights on qantas. A fee applies for bookings made or changed through Qantas Contact Centres, Qantas airport locations, and social media.
To change or cancel your flight booking online (including Classic Flight Reward bookings) login to Manage booking. How to contact Qantas?
Can you change your flight on qantas? What is the Qantas Customer Charter? Find out how to contact us to change your booking , call your local Qantas Office, search our FAQs, provide feedback and more.
Best times to call Qantas Qantas call centre wait times may be frustratingly long unless you have a high Qantas Frequent Flyer status (Platinum or Gold ). For new bookings, contact your local travel agent. Reach out to one of our helpful team members for any cargo queries you have. Before booking any fare, please check the rules for that fare for applicable travel dates and for restrictions and any applicable fees, including, but not limited to, service fees and fees on refundability, date changes, and no-shows.
You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points.
Contact Qantas Shopping regarding Online Mall offers, Card Offers, your shopping history and more. We are here to help with queries or would love to hear your feedback. Please ensure you have your AWB details handy.
Any cancellations made within hours of scheduled departure will incur a fee. Earning points couldn’t be easier. Whether you’re booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things with our partners.
We have a dedicated team available to assist you with group travel and are available to answer your questions. You can also visit our frequently asked questions page for further information. If you are not a travel agent and would like a group quote you can contact us here.
Service times apply to Qantas Freight products on Qantas flights only, and are estimates, subject to change. The significant reduction in the number of Qantas domestic and international flights means pet travel opportunities are severely constrained. With additional flying still under review, capacity for pet and animal travel will continue to be extremely limited. We are temporarily amending our pet and animal booking , lodgement and collection process. Contact us on one of the numbers below between the hours of 8am and 7pm (AEST), Monday to Saturday, or via the contact us form above.
Qantas Airways Manage Booking By going to the of Qantas Airways (qantas.com) and clicking the Manage Booking tab. By entering your booking reference and last name, you can check the flight’s heading or click on the flight’s details to see your booking. Alternatively, the option to send an SMS is sometimes given when calling the Qantas call centre.
The Qantas SMS service is available to customers within Australia only.
So, does contacting Qantas by SMS actually work? Qantas e-ticket is an eligible proof for booking an Qantas flight. Show your e-ticket during check-in at the Qantas counter at the airport, or use it for self check-in (at the airport or online), to get your boarding pass.
If you have not received your e-ticket within minutes after payment is complete please contact Traveloka Customer Service. Any new booking for domestic pet and animal transport made on or after will need to be booked via a Qantas Freight-approved pet travel specialist. Pet travel specialists are the experts in handling every part of your pet’s journey.
Qantas is currently dealing with an unprecedented situation due to the coronavirus crisis and continuing Government restrictions. The Australian airline has previously made the announcement of suspending all Qantas international flights from the end of March until at least a reduction of domestic flying by per cent until the end of May and temporary closures of international.