Contacts and guidance if you need help, want to complain or are having trouble with the website. All of our forms and guides are available to download or access electronically. We take complaints about public housing in Victoria. Find out how we can help.
It is part of the Department of Health and Human Services.
What is public housing in Victoria? What are community housing complaints management? The law is the same for public housing tenants and private residential tenants, but some of the steps are different. Make a child at risk report. See our Child Protection contacts page on our Services website.
Report a housing maintenance issue. Discrimination in renting or buying a home, getting a mortgage, seeking housing assistance, or engaging in other housing -related activities.
Applicable Law and Protected Classes. Public housing home visits and inspections operational guidelines. For more information, see the Home visits and inspections in public housing operational guideline (word).
Information about housing and accommodation in Victoria : covers renting, owners corporations, building and renovating, retirement villages and more. Investigates complaints about any Victorian government department , public statutory body or municipality. We’re taking the lead by making homes and housing more accessible. Investing in services and initiatives to support Victorians with a mental illness to live a fulfilling life. Victoria is at the forefront of reform in disease prevention, earlier detection and intervention.
Please note that this number is for media enquiries only. Housing and homelessness. If you are a tenant or prospective tenant of a registered housing agency and wish to make a complaint , please refer to making a complaint. Information for organisations that are funded by the department to provide homelessness support services. In Victoria , rooming house regulations have been made that include a suite of standards for rooming houses.
Social housing is owned and run by the government, housing agencies or not-for-profit organisations. If you cannot resolve the issue with your local housing office, you can then make a formal complaint.
See Feedback, complaints and appeals ( HOUSING. vic.gov.au). Allocation of housing. We have established policies to ensure that government funds provided to registered agencies are targeted to those most in need.
The department provides a range of housing solutions for Victorian families and individuals needing to gain safe and permanent housing. Crisis accommodation Safe and temporary accommodation for Victorians who are homeless or at risk of becoming homeless due to an emergency or family violence. The department acknowledges Aboriginal and Torres Strait Islander people as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present. The Victorian Ombudsman takes complaints about public housing in Victoria. A website that makes it easier to find the right information about housing and housing assistance in Victoria.
Better Health Channel Health and medical information that is quality assure reliable, up to date, easy to understan regularly reviewed and locally relevant. Additional Contact Information. DOH programs and initiatives are designed to equitably support renters, homebuyers and owners, and landlords and developers that provide affordable housing on behalf of community residents.
Call this number ask to be put through to Consumer Affairs Victoria. Your rights and responsibilities Menu options for Consumer Affairs Victoria. Information is searchable by registered agency. New York Regional Office of FHEO U.