This form should be completed when the tenancy agreement has ended. Before you begin, you will need: Tenants. On average you will receive your bond refund within 2-days of the RTA receiving your completed form. We encourage clients not to call until this timeframe has elapsed.
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NEW Use RTA Web Services to lodge, refund or dispute a bond and to update your details. All sections of this form must be completed to enable smooth processing of information › Make sure you write in all the boxes that apply to you. WHEN MAKING A CLAIM FOR REFUND OF BOND MONEY. Rental Bond Number You must write your Rental Bond Number on the front of this form. How to claim After the tenancy has terminated you can make a claim for a refund.
If your bond was lodged using Rental Bonds Online you must submit your claim online. A landlord can only submit a form that the tenant hasn’t signed within months of the tenancy ending. We are a state government statutory authority that helps make renting work for everyone. We provide tenancy information and support, bond management, dispute resolution, investigations and prosecutions, and education services. Please allow business days for the RTA to process your request (this does not include recipient bank processing times).
You will be notified if we are unable to process your refund. Residential Tenancies Authority. Alternatively, you can generate a paper bond claim form on RTBA Online by searching your bond details and selecting ‘ refund this bond ’. As soon as you have completed the form , mail it to the RTBA immediately. PDF uploads for bond lodgements and bond refunds have been decommissioned and replaced with RTA Web Services. Paper forms will continue to be accepted via post.
An application for a refund of a bond is usually made after the completion of a tenancy. The RTA combines and replaces the RMV-and RMV-forms. Once the refund has been released from Rental Bonds Office, the refund is deposited into a person’s nominated account. The rest of the amount is refunded to the tenant. The refund form should reflect this important information.
Any refund that is made to any of the parties is done based on the information that is presented on this form. The bond refund form should include current contact and banking details for all parties. It’s important to note that refunds are paid into Australian bank accounts only.
Thank you for submitting the online refund form. The form must be signed by at least one person who is registered on the bond. This is called making a claim on the bond. The parties agree on how the bond will be refunded and the funds are paid by direct deposit into a nominated Australian. Each person inputs the bank details they would like to receive the bond refund into.
The actual time to get my refund once we agreed and the agent lodged the refund form was one day. The money was in my account the following day after they signed and submitted the form to the RTA.