Bond refund requests are made to the RTA using the Refund of rental bond. This form should be completed when the tenancy agreement has ended. The RTA cannot accept this form before the expiry date of the appropriate notice – Notice to leave (Form 12), Notice of intention to leave (Form 13) or Abandonment termination notice (Form 15).
Through the RTA ’s Bond Refund Web Service, you can only claim up to the total value of the bond held by the RTA. If you wish to claim above the bond amount (i.e. more than the value of the total bond held by the RTA ), you will need to lodge a paper dispute resolution request form with the RTA to pursue the funds or compensation via QCAT. NEW Use RTA Web Services to lodge, refund or dispute a bond and to update your details A bond refund request should be completed and sent to the RTA when the tenancy has ended.
RTA Web Services is available hours a day, days a week for bond lodgements, bond refunds, bond disputes and updating customer details. What is a refund bond? The bond refund form should include current contact and banking details for all parties. It’s important to note that refunds are paid into Australian bank accounts only. A landlord can only submit a form that the tenant hasn’t signed within months of the tenancy ending.
A bond number is a unique nine-digit number allocated to your bond at the time of lodgement. You can find your bond number on your Acknowledgement of Rental Bond , which was sent to you when your bond was paid to the RTA. The RTA is also responsible for receiving, holding and paying rental bonds under the Act.
The legislation referred to in these terms and conditions may be amended or replaced at any time. This will include the bond number. The same people who sign the bond lodgement form need to sign the bond refund form when the tenancy ends. PDF uploads for bond lodgements and bond refunds have been decommissioned and replaced with RTA Web Services.
If other parties do not dispute the bond claim by the due date, the RTA will release the bond to the first person who applied online. When moving out it is always advisable tenants notify the RTA of their new contact address so tenants are promptly notified of any bond claims or disputes. If someone disputes the bond claim and.
Tenant refund details. The tenant(s) should complete. To be refunded the deposit, a duly filled and signed bond refund form should be submitted.
The lessor or their agent, and any tenants that did not sign the Bond Refund form, will be issued with a Bond Refund SNotice advising of the requested bond refund. They have days to respond to the Bond Refund Notice in writing and advise if they agree to the requested refund or if they wish to dispute it. Each person inputs the bank details they would like to receive the bond refund into. Thank you for submitting your Refund of Rental Bond (Form 4). Please allow business days for the RTA to process your request (this does not include recipient bank processing times).
You will be notified if we are unable to process your refund. If everyone who signed the original Bond Lodgement form (or any subsequent change of signature forms) has signed the Refund of Rental Bond form, the RTA can pay out the bond money immediately. On the Refund of Rental Bond form, you can nominate whether you want the RTA to refund the bond by: Direct credit into your bank account. Paper forms will continue to be accepted via post.
Use a Refund of Rental Bond (Form 4) to apply to the RTA for your bond. Never sign a blank Form. Write the bond refund amounts on the Form and include bank details for each person who will get bond money back. Let the RTA know your new contact details. This is called an “agreed” bond refund.
You can post the agreed Refund of Rental Bond form into the RTA or upload and lodge a digital copy of the form via the RTA website. When the RTA receive an agreed form they can immediately refund the bond , as long as the names and signatures on the form match all those currently registered with the RTA. How to Lodge a Bond Refund. An application for a refund of a bond is usually made after the completion of a tenancy.
Once the refund has been released from Rental Bonds Office, the refund is deposited into a person’s nominated account. Refund applications can be made before a tenancy has been completed if: the application is signed jointly by. CLAIM FOR REFUND OF BOND MONEY RENTAL BOND NUMBER HAVE YOU READ THE BACK OF THIS FORM ? Email: contact us through the online enquiries form. Postal address: RTBA. Information about rental bonds.
For information about lodging, transferring or claiming a bond , see our rental bond information page. Your form will now be reviewed by the RTA to ensure it contains all the necessary information required to process your bond lodgement.