The ATO staff member will provide a PIN you must enter when prompted. This will ensure you are directed to the most appropriate customer service representative. Nominate and maintain an online software provider – for business and tax practitioners. Before escalating an issue to a mailbox, we suggest you make use of existing self-help tools, such as: 1. Software developers websiteExternal Link 3. Superannuation DashboardExternal Link 4. Reporting obligations 5. Fund reporting protocol 9. The CRT team will contact relevant ATO business areas on your behalf if necessary. Allow sufficient resolution time before re-escalating the issue (in line with the SLA in the acknowledgement reply).
See full list on ato. If you need to re- contact a mailbox: 1. CC) the original mailbox, if escalating to another contact point. We consult widely with key members of the super community through various consultation forumson issues that affect the super system. For more information: 1. We support your right to make a Complaintand we are committed to treating complaints seriously, dealing with them quickly and learning from them.
We welcome your Compliments and suggestions. We will not respond directly to these, but they will be considered as your suggestions are important to us. What is the ABN number? (more…)